Policy Last Updated: August 4, 2025
🚚 Free “In-a-Box” Shipping Service
All orders from Jotit.ca ship free of charge to Canada and the USA. Every notebook and journal is carefully packaged in a sturdy cardboard box or protective mailer to ensure your items arrive in perfect condition.
🕒 Order Processing & Shipping Timelines
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In-stock items ship within 24–48 business hours (Mon–Fri).
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Pre-orders ship on or just before the scheduled release date.
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All shipments include tracking information, provided once your order has been dispatched.
🔁 Return to Sender / Incorrect Address
Please make sure your shipping address is entered correctly at checkout. Orders returned to us due to an incorrect or incomplete address may incur a reshipping fee.
🌎 Shipping Regions
We currently ship only to:
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🇨🇦 Canada
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🇺🇸 United States
💬 Need Help?
If you have any questions about your shipment, please contact us at support@jotit.ca and our team will be happy to help.